Continuous assessment as a tool of the trade
Operating with individuals who assist you in decision-making (or making decisions together) is very convenient but intricate.
You don’t need to make all the effort but to make the actual decision.
It is hard if the decision isn’t made based on a piece of comprehensive information. But the report itself isn’t enough…
Most of us see the process as one part telling the story and the other making the decision. But in the modern world, when the network takes the place of the classic hierarchy, this way won’t get you any proper decision in most cases.
So, do we have a model that could help with this triage?
Yes, we do. Numerous of them. But each case or each manager will choose a different way.
I prefer the way I have learned during my service as an IDF officer:
“The continuous situational assessment” and the part about how to present your reporting to a decision maker in it.
Yes, it is a very bombastic title. Still, it accommodates a significant insight: we don’t need only the crud info, but we expect our colleagues to give us, in addition, their assessment of the impact (following the initial information), but more than this, we hope to get several ways to solve/decide based on their competency and professional opinion.
In our team, we are cultivating this way of conducting working meetings, dailies, weeklies, and even more complicated sessions.
We demand three parts in the assessment:
“The update” – the crude information on the issue could describe precisely what occurred or the reason for making the decision.
“The assessment” – our vis-a-vis is to describe how the situation will impact, what would be the impact etc.
“The recommendation” – what is our colleague’s proposition for solving the current situation? Better – more than one option.
The above will lead “the reporter” to structure the information, to “judge heretofore,” and to be part of the decision-making, thus to the fact that we are willing to hear from them, to get their advice, and will decide accordingly.
So could you not give me the info only? Please give me your opinion; it is what matters and helps most.
What is your model of making decisions in your organization?
Do you have something in addition to the above model?